What materials do you use?
We primarily use high-quality materials, to ensure comfort and durability. Our materials are carefully selected to meet our standards for sustainability and longevity.
How should I wash my Black Ice clothing?
- Machine wash in cold water with similar colours.
- Tumble dry on low heat or hang dry to avoid shrinking.
- Avoid using bleach and do not dry clean.
- Iron on low heat if necessary (avoiding any prints).
How do I find my size?
We provide a detailed size chart on each product page to help you find your perfect fit. Since our style leans toward an oversized fit, you may consider ordering one size down if you prefer a more fitted look.
Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and times vary by location and will be calculated at checkout.
What is your return policy?
We accept returns within 14 days of purchase. Returns need to be for valid reasons.
How long does shipping take?
- UK Orders: Typically 5 business days.
- International Orders: Shipping times vary by location but generally range from 7-15 business days.
Can I track my order?
Yes, you will receive a tracking number once your order has shipped. Use this to stay updated on your delivery status.
How can I contact customer support?
For any questions, reach out to our customer support team at sales@blackicestreetwear.com.
We’re here to help!
Do you offer any discounts or promotions?
We occasionally run promotions for our loyal customers! Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals and new releases.